Plain English

Privacy & Terms

Last updated July 2026 · Dwell, a partner of Brooke Team · Connecticut

Dwell is in an early, invite-only beta for Connecticut homeowners. This page is written to be readable, not to be dense legalese — it explains what we collect, how we use it, and your choices. We'll expand these terms before any wider public launch.

What Dwell is

Dwell helps you keep a living record of your home — its systems and their ages, seasonal upkeep, curb-appeal and room scores, solar potential, and estimated value. It's operated by Brooke Team / Brooke Group Real Estate.

What we collect

Only what's needed to build your home's profile:

  • Your account: your email address (used to sign you in).
  • Your home: the address you add, and details we assemble from public records and, where permitted, MLS data.
  • What you add: photos of your home, a past inspection report, systems you confirm, upgrades you log, and any figures you enter (like an insurance cost or a refinance estimate).
  • Basic usage: we may record which features you use so we can improve Dwell.

How we use it

To build and maintain your home's dashboard, to show you relevant upkeep and opportunities, and — with your Dwell team — to help you care for and improve your home. If you raise your hand for something (a refinance estimate, an inspection, a quote), your Dwell team may reach out to help.

Who can see your home

You, and your Dwell team. Your home's data is scoped to your account and your franchise team — other homeowners can never see it. We do not sell your information, and we don't share it with third parties except the service providers that run Dwell (for example, our database, storage, mapping/solar, and AI providers) acting on our behalf.

Photos & your content

Your photos are stored privately and are only ever shown back to you and your Dwell team through secure, expiring links. You keep ownership of your photos and content; you grant Dwell permission to store and display them to you and your team, and to generate scores and suggestions from them.

How it's protected

Your data is stored with a reputable cloud provider, access-controlled at the database level so each home is isolated to its owner, and photos live in private storage. No system is perfectly secure, but we take reasonable measures to protect your information.

Your choices

You can view everything in your dashboard, and you can ask us to correct or delete your home and account at any time by emailing dwell@brookegrouprealestate.com. We'll remove your data promptly. Dwell is intended for homeowners 18 and older.

Estimates, not advice

Dwell's scores, home-value estimates, solar figures, and refinance calculations are informational estimates to help you explore — they are not appraisals, rate quotes, or financial, legal, or insurance advice. A licensed professional confirms the specifics before you act.

The service, as-is

Dwell is provided during beta on an "as-is" basis, without warranties. We may update or pause features as we improve. To the extent permitted by law, Dwell and Brooke Team aren't liable for indirect or incidental damages arising from use of the beta. These terms are governed by the laws of the State of Connecticut.

Changes & contact

We'll update this page as Dwell grows and note the date at the top. Questions, corrections, or a deletion request? Email dwell@brookegrouprealestate.com.